Why Use Simplicity Techs?
In addition to having an experienced, friendly, and knowledgeable IT team... more Rick Baranowski (March 31 2006, 22:34)
Simplicity Web Hosting
Simplicity also offers Tier 4 Data Center services.
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Co-Location
- Web Hosting
- Virtual Servers more Rick Baranowski (June 15 2008, 22:34)
Live Remote Assistance:
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How It Works:
Step 1:
Click the"Continue" button at the bottom of the screen.
Step 2:
The next page will automatically download and run the remote assistance application. Select an agent from the list by double clicking his or her name. ( You may be prompted to run an activeX component if this fails please click the link do download manually)
Step 3:
Your support representative will chat with you online to obtain the details of the problem.
Step 4:
With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5:
You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time by closing the application down in the bottom right corner of your screen.
Live Support Hours:
9:00AM - 5:00PM MST Monday - Friday
